Privacy Policy - The Free Website Guys UK

Last updated: April 30, 2026

At The Free Website Guys UK, accessible at https://thefreewebsiteguys.co.uk, we take your privacy seriously. This Privacy Policy outlines what personal data we collect, how we use it, and your rights related to that data.

By using our website or interacting with our services, you consent to the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to all personal data collected through our website and any associated forms, contact methods, or tools (such as live chat, scheduling links, email opt-ins, or landing pages). It does not apply to information collected offline or via other channels not controlled by The Free Website Guys UK.

2. Information We Collect

We may collect and process the following types of personal data: Contact Information (Name, email address, phone number, business name, website URL), Submitted Content (Messages, form entries, support tickets, feedback, and any files or links you provide), Technical Data (IP address, browser type, device type, pages visited, referring URLs, time spent on site, and general location), Marketing Data (Interaction with emails, open/click rates, preferences, and cookie identifiers), Third-Party Tools, and Login Credentials.

3. How We Use Your Information

We use the information we collect to: Provide and operate our website and services, respond to your inquiries and support requests, personalize and improve your experience, analyze traffic and usage patterns, develop new services, send you transactional and promotional communications, enforce our terms and policies, detect and prevent fraudulent or malicious activity, and comply with applicable laws and regulations.

4. Log Files

We follow a standard procedure of using log files. These include information such as IP addresses, browser type, ISP, referring pages, date/time stamps, and interactions. This data is used to analyze trends, administer the site, and gather demographic information. It is not linked to personally identifiable information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, remember preferences, and serve relevant content. These may include session cookies, analytics cookies (e.g., Google Analytics), and marketing cookies (e.g., for retargeting ads). You can control or disable cookies through your browser settings.

6. Third-Party Services

We may use third-party tools and integrations to deliver our services. These providers may collect data under their own privacy policies. Examples include: Google Analytics, Calendly, Stripe, Bluehost, Hiver, Vocus, Make.com, Zapier, ChatGPT, Claude, Slack, Microsoft Teams, and Google Workspace. We encourage you to review the privacy policies of any third-party platforms you engage with via our site.

7. Data Security & Retention

We implement appropriate technical and organizational safeguards to protect your data, including HTTPS encryption, restricted access to sensitive data, and use of secure data processors. We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, tax, and accounting obligations.

8. CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents may request to know what personal data we collect, request deletion, and request that we do not sell their data (we do not sell data). Contact us at [email protected].

9. GDPR Data Protection Rights (EU/EEA/UK Residents)

You have the following rights: Access (Request copies of your personal data), Rectification (Request correction of inaccurate data), Erasure (Request deletion of your data), Restriction (Request that we limit processing), Objection (Object to processing of your data), and Portability (Request transfer of your data). To exercise these rights, contact us at [email protected]. We will respond within 30 days.

10. International Data Transfers

If you are located outside of the United States, please note that your personal data may be transferred to and stored in the United States. By submitting your data, you consent to this transfer.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at [email protected].